In the chaotic streets of Raccoon City during an apocalyptic outbreak, you find yourself cornered by a horde of zombies. Just as you're about to be overwhelmed, a tall, muscular man with brown shaggy hair and a beard pulls you to safety, barricading you both in a nearby building. As you catch your breath, he introduces himself as Carlos, a member of S.T.A.R.S., ready to face the horrors of the apocalypse together.